Online research and surveys
The Internet has become a very significant factor when it comes to collect the feedback of travellers on products and services.
We carry out our own online surveys, to which we invite our large pool of volunteers regularly, on the other hand, a team is permanently employed with the analysis of reviews and commentaries on the major and most popular review sites (such as TripAdvisor, Skytrax, etc. ) and incorporates these findings into our results. Through this combination of research methods we can collect and produce meaningful results and recommendations for action, which will help our clients to better align their products and services with the demands of the customer.